Privacy Policy

Zynergia Infratech Solutions Private Limited ("Zynergia," "we," "us," or "our") provides IT infrastructure and MEP (mechanical, electrical & plumbing) engineering services. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have. It applies to visitors of our website and to anyone who contacts us through our enquiry form, email, or phone.

1. Information we collect

We collect information in the following ways:

• Information you provide directly. When you use our contact form or otherwise write to us, we collect your first name, last name, phone number, email address, and the contents of your message.
• Information collected automatically. Like most websites, our server and hosting provider may automatically log technical details such as IP address, browser type, device type, pages viewed, and the date and time of your visit, for security and diagnostic purposes.
• Information from spam-prevention checks. Our contact form includes a hidden anti-spam field and a short verification challenge. These do not collect personal information about you; they simply help us confirm that a submission was made by a person rather than automated software.

2. How we use your information

We use the information we collect to:

• Respond to your enquiries and provide the information, quotes, or services you request;
• Communicate with you about your project, our services, or your relationship with us;
• Maintain the security, integrity, and proper functioning of our website;
• Keep records as required for accounting, legal, or regulatory purposes; and
• Improve our website and services based on how they are used.

We do not sell your personal information, and we do not use the details you submit through our contact form for unrelated marketing without your consent.

3. Legal basis for processing

Where applicable data protection law requires a legal basis, we rely on: your consent (for example, when you submit the contact form); our legitimate interest in responding to enquiries and operating our business; and compliance with legal obligations, such as tax and accounting record-keeping.

4. How we share information

We do not sell or rent your personal information. We may share information with:

• Service providers who help us operate this website or process enquiries on our behalf, such as our website hosting provider and the third-party form-processing service used to deliver contact form submissions to our email inbox. These providers are only permitted to use your information to perform services for us.
• Legal and regulatory authorities where we are required to do so by law, or to protect our rights, property, or safety, or that of others.
• A successor entity in the event of a merger, acquisition, or sale of assets, subject to the same protections described in this policy.

5. Cookies and similar technologies

This website may use a small number of essential cookies or locally stored data needed for basic functionality, such as remembering that you have already submitted a form. We do not currently use third-party advertising or tracking cookies. If this changes, we will update this policy and, where required, request your consent.

6. Data security

We take reasonable technical and organisational measures to protect the personal information we hold from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data retention

We retain enquiry details for as long as needed to respond to your request, maintain our business records, and meet any applicable legal, accounting, or reporting requirements, after which it is deleted or anonymised.

8. Your rights and choices

Depending on where you are located, you may have the right to:

• Ask us to confirm what personal information we hold about you and request a copy of it;
• Ask us to correct inaccurate or incomplete information;
• Ask us to delete your personal information, subject to legal or contractual retention requirements;
• Object to or restrict certain processing of your information; and
• Withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, contact us using the details at the end of this page.

9. Children's privacy

Our website and services are directed at businesses and are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. International data transfers

Our website and the third-party services we use to receive contact form submissions may process or store information on servers located outside your home country. Where this occurs, we take steps to ensure your information continues to receive an appropriate level of protection.

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated version on this page with a revised "Last updated" date.

12. Contact us

If you have questions about this Privacy Policy or how we handle your information, please contact:

Zynergia Infratech Solutions Private Limited
Attn: Sneha Thakare & Dr. Subhash Thakre, Managing Directors & Founders
Email: contact@zynergiainfratech.com
Phone: +91 72182 41738